Start with the appliance
Tell us whether the issue involves a refrigerator, washer, dryer, dishwasher, oven, microwave or freezer. Include the brand and model if known. Describe what changed, any error code and when the issue began.
Tell us about the property
Include the city, ZIP code or address. Let us know whether you are a homeowner, landlord, Airbnb host or property manager. Discuss access arrangements with the team when scheduling.
Understand the next step
The diagnostic fee is $79 and is applied toward the repair. After diagnosis, we provide a quote and obtain approval before starting. Visits depend on availability and parts; warranty terms are confirmed with the quote.
